GUIDELINES, TERMS AND CONDITIONS
CISPATA PROMOTORA HOTELERA S.A. in Restructuration, is a legally constituted organization with National Tourism Registry No. 1942, which develops activities dedicated to tourism within the national legal framework and complies with all current regulations, especially the provisions of the liability regime established by the General Tourism Law – (Law 300 issued in 1996).
– When the user of tourist services is in breach for failing to appear, or not to use the services agreed, the Hotel may ask you to choose between making a 20% payment of the full price or rate established, or retain the deposit that was previously received from the user.
CISPATA MARINA HOTEL CANCELLATION POLICIES AND REFUNDS
The amount of the refund is governed by the following terms:
CUMPLIENDO CON LO DISPUESTO EN LA LEY 300- Titulo VII – Capitulo II – Articulo 65
CISPATA PROMOTORA HOTELERA S.A. in Restructuration which bears National Tourism Registry No. 1942, it is governed by the following Legislation:
General Tourism Law – Law 300 issued in 1996.
Law 1335 issued in 2009.
The Hotel is a smoking free space which ensures the health rights of its guests, especially that of minors and of the nonsmoking population.
LAW 17 issued in 1981
Do not trade or traffic in wild fauna and flora species. This is penalized by the Ministerial Resolution No. 1367 issued in 2000.
«We invite you to protect the wild flora and fauna of the species of our region, thereby seeking to guarantee and maintain the existence of these natural resources for the future»
Law 679 issued in 2001
In accordance to this law, tourists are warned that pornography, exploitation and sex tourism of children in the country are criminal actions, that have penal and administrative sanctions.
Law 1336 issued in 2009
With which Law 679 of 2001 is added and strengthened in order to combat exploitation, pornography and sex tourism with children and adolescents.
Law 124 issued in 1994
With which the sale of alcoholic beverages to minors is prohibited.
Law 1581 issued in 2012 and Decree 1377 issued in 2013.
This law seeks to develop the constitutional right that all people have to know, update and rectify information gathered about them in databases or files, as well as other constitutional rights, and freedoms to which Article 15 of the Political Constitution refers; and the right to information which is enshrined in Article 20 thereof.
Law 746 issued in 2002
This law regulates the possession of canines in the urban and rural areas of the country, it was issued in order to protect the integrity of people, public health and welfare of the canine population.
What customers say
The staff is very attentive, the food is exquisite, the place is quiet and perfect to rest with the sound of the sea in the background, perfect to go on vacation and relax, the beach is very relaxing and is not crowded with people the best to rest without worries
Cispata Marina Hotel is a wonderful place, has an excellent human talent, an administration and a group of collaborators committed to their work and always willing to make their guests feel like kings, It is an ideal place for rest, family atmosphere and too sure
The houses are very comfortable and well equipped. The restaurant has a great variety of exquisite dishes. The facilities are very neat and well maintained. A paradise at an excellent price which is worth repeating.
Private beaches, clean calm waters, good food, excellent service from all the staff. A paradise.
The apartments are directly on a wonderful beach of pure fine sand. The apartments are clean and comfortable. The staff is very friendly and the food good.
A quiet place to rest with family, their cabins are comfortable and cozy, in the afternoons, with luck, you can see the sunset say a postcard, the service is very good and the people very respectful and attentive At all times, the food is delicious. We will be back!